Refund policy
🛍️ Resting Cat Face™ Return; Refund Policy
At Resting Cat Face™, we want you to be happy with your order (or at least as happy as Queen Cat ever looks). If something’s not right, here’s how returns and refunds work:
📦 Eligibility for Returns
- You may request a return within 30 days of receiving your order.
- Items must be unused, unwashed, and in original packaging.
- Digital products (like e-planners) are non-refundable once delivered.
🔁 Return Process
- Email us at hello@restingcatface.net with your order number and reason for return.
- We’ll review your request and send return instructions if it qualifies.
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
💸 Refunds
- Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.
- If approved, your refund will be processed back to your original payment method with 5-10 business days.
- Shipping costs are non-refundable unless the return is due to our error (like a defective or wrong item).
Still have questions? Just shoot us an email. We'll do our best to help (with or without attitude). 😼